Mislaine de Oliveira
Teglio
Profilo professionale
A communicative, proactive, and friendly professional, with an aptitude for learning new skills and a willingness to work in diverse areas, always seeking continuous growth and development.
Panoramica
10
10
years of professional experience
Esperienza lavorativa
Waitress Supervisor
Eiscafe Venezia
Bad Segueberg
03.2025 - 10.2025
- Customer service as a waitress, taking orders, delivering order slips to tables and collecting payments, all in German. In addition, I assisted with general cleaning and organizing the environment.
Receptionist
Valtellina Service
Teglio
03.2024 - 10.2025
- Reception of clients, providing detailed information about the restaurant and tourist attractions in the region. Responsible for taking photos before and after services performed, as well as carrying out a general inventory of utensils and materials. Performing organizational and cleaning tasks, in addition to being in charge of changing, sterilizing and washing bed linen, ensuring high standards of hygiene and presentation.
Waitress Supervisor
Mozzarella e Basilico restaurant
Bayreuth
10.2024 - 03.2025
- Duties include working as a waitress, with responsibilities in customer service, as well as assisting in salad preparation in the kitchen and serving drinks, ensuring the organization and cleanliness of the work environment.
Coffee Barista
Eiscafe Bentivenga
Frankfurt
06.2015 - 06.2017
- Responsible for preparing coffees, waffles, crepes, cakes, and decorating ice cream sundaes with fresh fruit. Provides customer service, including selling ice cream for takeaway, and maintaining the cleanliness and organization of the work environment, ensuring quality and customer satisfaction.
Istruzione
Bachelor's degree - pharmacy
UNESC
Criciúma, Santa Catarina, Brazil. 2019 - 2023
Competenze
- Table management
- Strong leadership
- Complaint handling
- Sales promotion
Language skills
Portuguese
Native language
Italiano
Avanzato
Tedesco
Intermedio
Informazioni aggiuntive
- I'm taking a German course.
- I have flexible hours.
- I am open to proposals outside my area of expertise.
- In Brazil, I have seven years of experience working in pharmacy customer service, assisting elderly customers, selling and processing payments.
- I am an Italian citizen, I own a vehicle, and I live in Teglio, near Tirano on the Italian border.
Cronologia
Waitress Supervisor
Eiscafe Venezia
03.2025 - 10.2025
Waitress Supervisor
Mozzarella e Basilico restaurant
10.2024 - 03.2025
Receptionist
Valtellina Service
03.2024 - 10.2025
Coffee Barista
Eiscafe Bentivenga
06.2015 - 06.2017
Bachelor's degree - pharmacy
UNESC
2019 - 2023