Nicoleta Trofin

Managed a team to enhance service efficiency and ensure optimal customer experience. Coordinated orders to streamline operations and support timely delivery. Focused on improving service standards, leading to increased customer satisfaction.

Managed daily operations under pressure, guaranteeing seamless service and an exceptional customer experience.

Inspected automotive parts with strong attention to precision and quality control.

Catered to diverse clientele in high-volume restaurant located in historic center; honed communication and multitasking skills.

Worked on ByteDance (TikTok Italy) and Just Eat Spain projects involving multilingual transcription, linguistic moderation, and data entry.

Additional Remote Responsibilities:

• Performed multilingual transcription, linguistic moderation, and data entry in Romanian, Italian, and Spanish.

• Managed restaurant onboarding and database setup for Just Eat Spain, including menu creation and banking data verification.

• Worked fully remotely using internal CMS, workflow systems, and task management platforms.

• Ensured high accuracy, confidentiality, and compliance with digital safety standards.

Cultivated teamwork and communication skills while managing table orders in top traditional restaurant located in heart of Carpathian mountains.

Operated POS systems and assisted customers efficiently.