Pierpaolo Vicanolo
Nardò
Summary
Motivated and detail-oriented waiter with a kind personality and excellent level of colloquial english due to previous experiences as a waiter in international hotels and tourist guide. Possess excellent interpersonal skills, particularly adept at connecting with tourists and ensuring a positive experience. Eager and enthusiastic about the opportunity to bring my skills to an international setting, this chance means the world to me.
Overview
3
3
years of professional experience
Work History
Restaurant and Bar Waiter
Sheraton Lake Como Hotel
08.2022 - 10.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized work environment as well as a great attention to details
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
Food Runner
Atipica Osteria Meridionale
01.2022 - 06.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to customer's needs, ensuring a smooth service flow during peak hours.
Restaurant Waiter
Pai Beach
06.2021 - 10.2021
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Maintained clean and organized dining areas for optimal guest experience.
Tourist Guide and Interpreter
Museum Of Memory And Hospitality
03.2023 - Current
- Enhanced visitor experience by providing engaging and informative tours of museum exhibits.
- Ensured visitor satisfaction by addressing questions and concerns in a timely and professional manner.
- Coordinated school group visits, tailoring tours to meet specific educational objectives.
Education
High School Diploma -
IISS Vanoni Nardò
Nardò06.2021
C1 Advanced English Certification - English Language
Cambridge Assessment English
Lecce07.2020
Skills
- Fluent in English
- Excellent attention to details
- Strong Interpersonal skills
- Fast learner
- Customer Service-Oriented
- Determined and positive attitude
- Licensed Driver in Italy
Languages
English
Advanced (C1)
Timeline
Tourist Guide and Interpreter
Museum Of Memory And Hospitality
03.2023 - Current
Restaurant and Bar Waiter
Sheraton Lake Como Hotel
08.2022 - 10.2022
Food Runner
Atipica Osteria Meridionale
01.2022 - 06.2022
Restaurant Waiter
Pai Beach
06.2021 - 10.2021
High School Diploma -
IISS Vanoni Nardò
C1 Advanced English Certification - English Language
Cambridge Assessment English
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