Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Fazioli

Pietracupa

Summary

Dynamic Maitre with a proven track record of enhancing operational efficiency in diverse food service organizations. Expertise in cultivating and retaining high-performing teams by establishing collaborative and engaging work environments. Committed to upholding exceptional service standards while optimizing individual customer experiences and fostering brand loyalty. Results-driven leader dedicated to implementing innovative strategies that drive success and elevate overall performance.

Overview

7
7
years of professional experience

Work History

Maitre D'

Belmond Castello Di Casole
08.2024 - Current
  • Greeted guests, escorted to dining tables and provided menu and information about Breakfast and Lunch to encourage seamless flow of service.
  • Trained, coached and evaluated subordinates to raise performance to company standard.
  • Served as leader of FOH team by assigning duties, work stations and responsibilities.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Food and Beverage Supervisor

Como-Castello Del Nero 5*L
03.2023 - 09.2023
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.

Floor Supervisor

Toscana Resort Castelfafi 5*L
02.2022 - 11.2022
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Resolved problems, improved operations and provided exceptional service.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Senior Chef De Rang

Toscana Resort Castelfafi 5*L
03.2021 - 10.2021
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.

Chef De Rang

Toscana Resort Castelfafi 5*L
03.2020 - 11.2020
  • Greeted guests and led each party to specific table within 80 seat fine dining restaurant.
  • Take the order, answered questions regarding menu items and suggested dishes exceeding guest expectations.
  • Maintained well-organized mise en place to keep work consistent.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Demi Chef De Rang

Toscana Resort Castelfafi 5*L
03.2019 - 01.2020
  • Delivered food to table using serving trays and refilled water glasses.
  • Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.

Commis De Rang

Toscana Resort Castelfafi 5*L
06.2018 - 01.2019
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Developed and maintained courteous and effective working relationships.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Cheese-Taster - Food Technology And Processing

Onaf
01.2020

High School Diploma -

Hotel School
06.2017

Skills

  • Food and Beverage Service
  • Multitasking Abilities
  • Adaptable and Flexible
  • Natural Leadership
  • Warm and Friendly
  • Specials Promotion and Upselling
  • Operational Efficiency and Safety
  • Guest relations
  • Team management

Languages

English
Intermediate (B1)
Spanish
Beginner (A1)
French
Beginner (A1)

Timeline

Maitre D'

Belmond Castello Di Casole
08.2024 - Current

Food and Beverage Supervisor

Como-Castello Del Nero 5*L
03.2023 - 09.2023

Floor Supervisor

Toscana Resort Castelfafi 5*L
02.2022 - 11.2022

Senior Chef De Rang

Toscana Resort Castelfafi 5*L
03.2021 - 10.2021

Chef De Rang

Toscana Resort Castelfafi 5*L
03.2020 - 11.2020

Demi Chef De Rang

Toscana Resort Castelfafi 5*L
03.2019 - 01.2020

Commis De Rang

Toscana Resort Castelfafi 5*L
06.2018 - 01.2019

High School Diploma -

Hotel School

Cheese-Taster - Food Technology And Processing

Onaf

Similar Profiles

CREATE PROFILE
Sara Fazioli