Sara Volponi
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Knowledgeable Bar lady with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
6
6
years of professional experience
Work History
Bar Lady
Caffè Vergnano
09.2022 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Shop Assistant
Scarpe & Scarpe
03.2022 - 05.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Postwoman
Poste Italiane
09.2021 - 11.2021
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Training Intern
Conad City Supermarket
10.2020 - 04.2021
- Managed logistics for training events, including scheduling, venue selection, and resource allocation to ensure seamless execution.
- Assisted in developing comprehensive curricula for various departments, contributing to overall organizational growth and success.
Operator
Burger King
07.2020 - 08.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Delivery Girl
Cosa Ordino
06.2020 - 08.2020
- Demonstrated punctuality arriving early every day prepared for work ensuring smooth start of the day''s deliveries.
- Supported environmental initiatives by recycling old newspapers responsibly after each delivery cycle''s completion.
Waitress
Hotel Corallo
06.2018 - 09.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Tecnico Turistico
Institute Aniene
Rome, Italy06-2020
Skills
- Public Relations
- Interpersonal Relations
- Teamwork
- Internet Explorer
- Word
- Excel
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Cash register operation
- Espresso machine operation
- Beverage preparation
- POS systems
- POS system operation
- Coffee machinery
- Professional demeanor
- Inventory management
- Espresso preparation
Social Skills - Description
Strong inclination for Public and Interpersonal Relations, skills and organizational: adaptation and aptitude for team work.
Telematics Skills
- Internet Explorer
- Word
- Excel
Personal Information
- Citizenship: Italy
- Date of Birth: 12/29/00
- Gender: Female
- Driving License: Civil license B (Car)
Timeline
Bar Lady
Caffè Vergnano
09.2022 - 11.2024
Shop Assistant
Scarpe & Scarpe
03.2022 - 05.2022
Postwoman
Poste Italiane
09.2021 - 11.2021
Training Intern
Conad City Supermarket
10.2020 - 04.2021
Operator
Burger King
07.2020 - 08.2020
Delivery Girl
Cosa Ordino
06.2020 - 08.2020
Waitress
Hotel Corallo
06.2018 - 09.2018
Tecnico Turistico
Institute Aniene
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