Stella Fatima Traore
Paris
Summary
Adept at fostering memorable dining experiences, I excelled in cleanliness and seamless event coordination, enhancing guest satisfaction. My strong multitasking ability and effective communication skills contributed to efficient team training and improved service levels, demonstrating a commitment to excellence and a proactive approach to guest dietary needs.
Overview
3
3
years of professional experience
Work History
Chef De Rang
Panorama Group, Bocca Nissa
06.2024 - 11.2024
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Chef De Rang
GruppoMimmo
12.2023 - 05.2024
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
- Trained new employees on proper serving techniques and restaurant procedures, fostering a cohesive team atmosphere.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Chef De Rang
Panorama Group, Bocca Mar
04.2023 - 10.2023
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
- Contributed to a positive work culture by consistently demonstrating teamwork attitude and commitment to high-quality service.
- Developed rapport with regular customers by remembering preferences and accommodating special requests whenever possible.
Chef De Rang
BigMamma, Giacomo
07.2022 - 10.2022
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Contributed to a positive work culture by consistently demonstrating teamwork attitude and commitment to high-quality service.
- Trained new employees on proper serving techniques and restaurant procedures, fostering a cohesive team atmosphere.
Chef De Rang
Big Mamma, Pizzeria Popolare
12.2021 - 05.2022
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Managed reservations efficiently, optimizing seating arrangements for maximum customer satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
Runner
BigMamma, Pizzeria Popolare
06.2021 - 12.2021
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Restaurant Hostess
BigMamma, Pizzeria Popolare
10.2021 - 11.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
M.D. - BTS Commerce
Lycee Henri Bergson
Paris09.2019
High School Diploma -
Lycee Charles De Gaulle
Paris 09.2017
Skills
- Strong multitasking
- Verbal and written communication
- Cleanliness and sanitation
- Heavy Lifting
Languages
Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Intermediate (B1)
Spanish
Intermediate (B1)
Timeline
Chef De Rang
Panorama Group, Bocca Nissa
06.2024 - 11.2024
Chef De Rang
GruppoMimmo
12.2023 - 05.2024
Chef De Rang
Panorama Group, Bocca Mar
04.2023 - 10.2023
Chef De Rang
BigMamma, Giacomo
07.2022 - 10.2022
Chef De Rang
Big Mamma, Pizzeria Popolare
12.2021 - 05.2022
Restaurant Hostess
BigMamma, Pizzeria Popolare
10.2021 - 11.2021
Runner
BigMamma, Pizzeria Popolare
06.2021 - 12.2021
M.D. - BTS Commerce
Lycee Henri Bergson
High School Diploma -
Lycee Charles De Gaulle
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