Vincenzo Panico
Pisa
Summary
Dynamic professional with a proven track record in airspace management and exceptional composure under pressure. At Ryanair, I played a pivotal role in enhancing passenger satisfaction and safety, demonstrating strong analytical thinking and problem-solving skills. Skilled in both team collaboration and maintaining high safety standards, I consistently contributed to achieving company-wide goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Ryanair
06.2018 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
- Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
Retail Assistant
Primark
10.2017 - 01.2018
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Education
Bachelor of Science - Banca Finanza E Mercati Finanziari
Università Di Pisa
Pisa01-2026
Bachelor of Science - Conduzione Del Mezzo Aereo
Istituto Tecnico Commerciale "Loperfido- Olivetti"
Matera, Italy10-2017
Skills
- Situational awareness
- Airspace management
- Composure under high pressure
- Safety measures
- Visual observation
- Memory retention
- Assertiveness
- High stress tolerance
Certification
- Cambridge B2 First Certificate
- Ryanair Cabin Crew Training Course Certificate
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Cabin Crew Member
Ryanair
06.2018 - Current
Retail Assistant
Primark
10.2017 - 01.2018
- Cambridge B2 First Certificate
- Ryanair Cabin Crew Training Course Certificate
Bachelor of Science - Banca Finanza E Mercati Finanziari
Università Di Pisa
Bachelor of Science - Conduzione Del Mezzo Aereo
Istituto Tecnico Commerciale "Loperfido- Olivetti"
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