Xinye Luo
Shanghai
Overview
9
9
years of professional experience
Work History
Sales Training and Operational Coordinator
Agent Provocateur
Milan, Italy
10.2015 - 01.2024
- Implemented quality assurance measures to maintain the highest standards in service delivery across all functions.
- Assisted in recruiting, hiring and training of team members.
- Tracked company equipment, tools and technology to manage inventory.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Customer Service Office Assistant
SNZO Travel Group
Milan
04.2015 - 10.2015
- Improved office supply inventory management by implementing an efficient tracking system.
- Coordinated travel arrangements for staff members.
- Coordinated and scheduled meetings and appointments.
- Edited and proofread documents for accuracy and completeness.
Education
Industrial And Product Design
Accademia Di Belle Arti Di Brera
Milan, Italy11.2015
Skills
- Good knowledge of English,italian
- Microsoft 365 skills
- Customer Relationship Building
- 8 Years working in multi-cultural company
- Team building
- Friendly, Positive Attitude
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Advanced (C1)
French
Beginner (A1)
Timeline
Sales Training and Operational Coordinator
Agent Provocateur
10.2015 - 01.2024
Customer Service Office Assistant
SNZO Travel Group
04.2015 - 10.2015
Industrial And Product Design
Accademia Di Belle Arti Di Brera