Overview
Work History
Education
Skills
Languages
Timeline
Generic
Xinye Luo

Xinye Luo

Shanghai

Overview

9
9
years of professional experience

Work History

Sales Training and Operational Coordinator

Agent Provocateur
10.2015 - 01.2024
  • Implemented quality assurance measures to maintain the highest standards in service delivery across all functions.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked company equipment, tools and technology to manage inventory.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Customer Service Office Assistant

SNZO Travel Group
04.2015 - 10.2015
  • Improved office supply inventory management by implementing an efficient tracking system.
  • Coordinated travel arrangements for staff members.
  • Coordinated and scheduled meetings and appointments.
  • Edited and proofread documents for accuracy and completeness.

Education

Industrial And Product Design

Accademia Di Belle Arti Di Brera
Milan, Italy
11.2015

Skills

  • Good knowledge of English,italian
  • Microsoft 365 skills
  • Customer Relationship Building
  • 8 Years working in multi-cultural company
  • Team building
  • Friendly, Positive Attitude

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Advanced (C1)
French
Beginner (A1)

Timeline

Sales Training and Operational Coordinator

Agent Provocateur
10.2015 - 01.2024

Customer Service Office Assistant

SNZO Travel Group
04.2015 - 10.2015

Industrial And Product Design

Accademia Di Belle Arti Di Brera

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Xinye Luo