Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Ahmed El Fayoumy

Ahmed El Fayoumy

London,England

Summary

Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

6
6
years of professional experience

Work History

Customer Sales Assistant

Nova Coop
Via Don A. Massa 1, Turin
06.2020 - 08.2023
  • Detailed illustration of the characteristics of products for sale to facilitate customer choice.
  • Reorganization of display spaces, verifying the correct positioning of merchandise.
  • Application of price tags and barcodes on displayed products.
    Setting up display cases, shelves and displays within the store.

Waiter

Restaurant "Caffè Concerto"
152 Brompton Rd, London SW3 1HX, Regno Unito
02.2020 - 04.2020
  • Welcoming customers and escorting them to tables.
  • Presentation of dishes to customers ensuring service appropriate to the standards of the restaurant.
  • Attention to customer relations and customer satisfaction in order to achieve the best customer loyalty.
  • Assisting customers in the selection and pairing of wines and dishes.

Laboratory Technician (stage)

University of Turin
Via Pietro Giuria, 7, Italy
06.2018 - 07.2018

Laboratory Technician (stage)

L.A.M.A.T - Medical Analysis Laboratory
Via Luigi Cibrario, 53, Italy
01.2018 - 01.2018
  • Cataloguing samples according to laboratory protocol and assigning them codes for identification.
  • Setting up, calibrating and maintaining laboratory instruments and equipment in good condition.

Pharmacy Assistant (stage)

Pharmacy " The Minerva"
Via Chiesa della Salute, 64 , Italy
02.2017 - 02.2017
  • Arrangement of products and drugs on display.
  • Numbering of prescriptions.
  • Control of product expiration.

Education

Business Administration

University of Turin
School of Mnagement and Business
/2019 - /2023

Technical Chemical Institute Santor. di Santarosa
Turin
/2015 - /2019

Skills

  • Good knowledge of Microsoft Office package (Word and Power Point)
  • Customer orientation
  • Empathy and friendliness skills
  • Effective communication techniques through extensive experience at home and abroad
  • Product display strategies

Languages

Italiano, Arabo
Native language
Inglese
Intermedio
B1
Arabic
Native
Italian
Native

Timeline

Customer Sales Assistant

Nova Coop
06.2020 - 08.2023

Waiter

Restaurant "Caffè Concerto"
02.2020 - 04.2020

Laboratory Technician (stage)

University of Turin
06.2018 - 07.2018

Laboratory Technician (stage)

L.A.M.A.T - Medical Analysis Laboratory
01.2018 - 01.2018

Pharmacy Assistant (stage)

Pharmacy " The Minerva"
02.2017 - 02.2017

Business Administration

University of Turin
/2019 - /2023

Technical Chemical Institute Santor. di Santarosa
/2015 - /2019
Ahmed El Fayoumy