ALESSIO GUIDA
Vittoria,RG
Profilo professionale
Reliable and highly motivated professional seeking a first opportunity as a Customer Support Agent, I am eager to develop my skills in customer service and contribute to a positive customer experience through clear communication, problem-solving and a professional attitude.
I have gained experience in different professional environments, developing strong adaptability, teamwork and organizational skills. I am comfortable learning new tools and processes, handling complex situations with patience and attention to detail, and following feedback and guidance to continuously improve my performance.
I am a dynamic and motivated person who enjoys helping others and finding effective solutions to problems. I am now looking for a new professional challenge where I can grow within an international team, contribute to the success of the company and build a solid career in Customer Support.
Panoramica
5
5
Languages
2027
2027
years of professional experience
Esperienza lavorativa
Administrator
Mondoverde Vittoria srls
Vittoria, RG
- Assumption of administrative, civil, and criminal responsibility for the organization.
- Negotiation of contracts with suppliers, clients, and other business partners to maximize profits and minimize costs.
- Financial management, including budget planning, expense control, and capital investment.
- Overall management, administration, and organization of the company.
Warehouse Logistics Specialist
Us Refitting Inc.
Miramar, FL
2024.01 - 2026.09
- On-site operational logistics for cruise ship refitting projects for major U.S. cruise companies, coordinating activities, suppliers, and resources while ensuring compliance with schedules and procedures.
Accountant
Orthovita S.r.l.
Vittoria, RG
2019.01 - 2019.01
- Management of work schedules, administrative tasks, and the organization of daily work sheets.
- Oversight of all aspects of the company's day-to-day operations.
Istruzione
Full Stack Developer
Epicode
2024-01
Diploma - amministrazione, finanza e marketing
I.I.S. E. Fermi
2018-01
Competenze
- Consulenza al cliente
- Analisi dei bisogni
- Comunicazione efficace
- Vendita consulenziale
- Gestione delle obiezioni
- Problem solving
- Orientamento al risultato
- Team working
- Flessibilità e capacità di adattamento
- Consapevolezza interculturale
- Attitudine alla leadership
LINGUE
Italiano
Madrelingua
C2
Siciliano
Madrelingua
C2
English (Buono)
Avanzato
Spagnolo (Intermedio)
Intermedio
Giapponese (Base)
Base
PERSONAL DATA PROTECTION
I hereby authorize the processing of my personal data contained in this CV in accordance with EU Regulation 2016/679 (General Data Protection Regulation – GDPR).
Cronologia
Warehouse Logistics Specialist
Us Refitting Inc.
2024.01 - 2026.09
Accountant
Orthovita S.r.l.
2019.01 - 2019.01
Diploma - amministrazione, finanza e marketing
I.I.S. E. Fermi
Administrator
Mondoverde Vittoria srls
Full Stack Developer
Epicode