Beatrice Pinto
Mestre
Summary
I'm a reliable and motivated young woman, looking to develop acquired skills and grow professionally, even outside my field of expertise.
I'm eager to learn, friendly, collaborative, and flexible.
I'm avaiable for shift work, including weekends and holidays.
Overview
4
4
years of professional experience
Work History
Barlady
Ves S.r.l. Marais Cocktail Bar
Mestre, VE
10.2024 - Current
- Took orders and served them at the tables
- Knowed all the drinks from the menù and extra
- Made long drinks and cocktails
- Cleaned and closed the bar, including register closure
- Worked flexible hours across night, weekend, and holiday shifts.
Waitress
CIGIErre Old Wild West
Mestre, VE
05.2023 - 09.2024
- Discarding and cleaning tables, restoring for the next shift.
- Receipt of cash payments and electronic payments.
- Closure and opening of the restaurant, including counter closure and service reports.
- Cleaning and accommodation of the room at the end of the service, ensuring the required levels of hygiene and order.
- Execution of service at the tables, handling any complaints from customers.
- Receiving orders, supporting customers in the choice of dishes.
- Customer management with and without reservation, avoiding complaints and expectation.
- Taking of beverage orders, preparation according to requests and table service.
- Autonomous management of the tables and tasks assigned in order to provide a fast and friendly service.
- I undertook a training course for room manager, during which i placed orders for the goods, unloaded the goods previously ordered and took care of the room without supervisors.
- Inventory at the end of the month.
Breakfast Waitress
Novotel
Mestre, VE
04.2023 - 04.2023
- Management of the workload entrusted.
- Proposal for a quality service with great attention to the customer.
- Cleaning and preparation of tables.
- Preparation of the buffet and reordering of the room.
Phone Seller
Debet's Srl
Mestre, VE
03.2023 - 04.2023
- Customer interaction and proposal of telephone and fixed lines contracts;
- Telephony activations and sales of mobile phones;
- Collaboration with external colleagues
- Utilized product knowledge to educate customers on features and benefits.
Waitress and Barlady
Azienda Quattrobi di Danilo Bozzato
Cavallino Treporti, Camping Union Lido
06.2022 - 09.2022
- Preparation of coffee products
- Serving alcoholic and non-alcoholic beverages, centrifuged juices, and freshly squeezed juices
- Handling cash register operations and processing payments in cash and by credit cards
- Cleaning and routine maintenance of bar equipment
- Setting up and restocking refrigerators and display cases
- Closing the establishment
- Providing prompt and courteous service to ensure customer satisfaction
- Counter and table service
- Tidying and cleaning the dining area
- Constant interaction with a multilingual clients (German, Spanish, French, Italian, British)
Waitress
Mc Donald's Beremo s.r.l.
Mestre, VE
09.2021 - 06.2022
- Various cafeteria services
- Various kitchen services
- Table service
- Cleaning and tidying up the room
- Replenishment and stock management
- Maintaining the order and cleanliness of the workstation
- Change of location when required
- Quick and precise execution of assigned tasks
- Collaboration with colleagues in managing assigned work
- Use of English language and constant interaction with customers
Education
Beautician - Aesthetics
C.F.P. Istituto Berna
Mestre06.2021
Skills
- Teamwork
- Verbal fluency
- Friendliness
- Availability for shift work
- Aptitude for engaging with the public
- Customer service
- Knowledge of Italian HACCP regulations
- Cash register operation
- Invoice issuance
- Versatility
- Basic knowledge of sales and computer skills
- Organizational skills
- Initiative
- Knowledge of foreign languages
Languages
Italiano
Inglese
Francese
Personal Information
Date of Birth: 11/19/01
Consent
Con la presente acconsento al trattamento dei dati contenuti in questo curriculum da parte di chiunque lo riceva, al solo scopo di far conoscere competenze ed esperienze per opportunità professionali.
Timeline
Barlady
Ves S.r.l. Marais Cocktail Bar
10.2024 - Current
Waitress
CIGIErre Old Wild West
05.2023 - 09.2024
Breakfast Waitress
Novotel
04.2023 - 04.2023
Phone Seller
Debet's Srl
03.2023 - 04.2023
Waitress and Barlady
Azienda Quattrobi di Danilo Bozzato
06.2022 - 09.2022
Waitress
Mc Donald's Beremo s.r.l.
09.2021 - 06.2022
Beautician - Aesthetics
C.F.P. Istituto Berna