Marco Vaiani Lisi
Roma
Summary
Enthusiastic team player focused on delivering memorable customer experiences in the food and hospitality sector. Manages complaints with clear communication, ensuring customer satisfaction and loyalty. Adapts to fast-paced environments while maintaining high standards of service.
Overview
18
18
years of professional experience
Work History
Commis di pasticceria
La Pegola
Roma
05.2025 - 01.2026
- Produzione di dolci al piatto , servizio.
- Hilton, Rome Cavalieri, A Waldorf Astoria Hotel
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
Pasticciere
Molto per La Macchia
Roma, RM
05.2024 - 04.2025
- Assisted in production and creation of desserts and baked goods.
- Supported order management and organisation processes.
- Contributed to operations within food and hospitality sector.
Aiuto pasticciere
Molto
Roma, RM
11.2023 - 05.2024
- Supported production and service operations in food and hospitality sectors.
- Assisted in delivering quality customer experiences through effective service.
- Contributed to team efforts in meeting production schedules and service standards.
Commis di pasticceria
Il Convivio srl
05.2023 - 10.2023
- Produced and created pastries and baked goods.
- Assisted in managing and organising orders.
- Supported team in providing service to customers.
Pasticciere laboratorio
Cavalletti
05.2022 - 04.2023
- Craft classic and modern pastry creations from laboratory environment.
Pasticciere laboratorio
Benedetto
11.2021 - 04.2022
- Produzioni pasticceria classica.
- Borgata finocchio.
- Baked pastries bread, pies and pastries for customers.
- Designed new recipes based on trends and customer requests.
Pasticciere
HCB COLLECTION Srl
Loc. Madonna di Campiglio, TN
06.2021 - 09.2021
- Creazione e produzione di dolci e confetteria per : colazioni; dolci al piatto;torte.
- Servizio.
- Gestione ed ordine dei carichi per la produzione.
- Baked pastries bread, pies and pastries for customers.
- Designed new recipes based on trends and customer requests.
- Implemented strict hygiene and food safety standards in the pastry section, surpassing regulatory requirements.
- Conducted regular quality checks on ingredients and final products, maintaining the highest standards of taste and presentation.
Pasticciere
Borgo di Tragliata
Fiumicino, RM
03.2020 - 10.2020
- Creazione e preparazione di dolci e confetteria per colazioni, dolci al piatto, buffet e torte – Servizio.
- Gestione e ordine dei carichi per la produzione.
- Gestione del personale.
- Monitored cooking times for efficient use of ovens and other equipment.
- Baked pastries bread, pies and pastries for customers.
- Designed new recipes based on trends and customer requests.
- Implemented strict hygiene and food safety standards in the pastry section, surpassing regulatory requirements.
- Conducted regular quality checks on ingredients and final products, maintaining the highest standards of taste and presentation.
Sostituzione Pasticcere
Porto Fluviale
Roma
12.2015 - 01.2016
- Preparazione dolci
- Collaborated with team members to achieve target results.
Aiuto Cuoco
Triplo
Roma
07.2014 - 07.2014
- Preparazioni e servizio cucina
- Helped chefs prepare and plate meals, completing following chef instructions and set recipes.
Cuoco
Gone
Roma
04.2014 - 06.2014
- Preparazione dolci e servizio cucina
- Maintained clean, safe environment by adhering to sanitation and safety requirements.
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
Stagista pasticciere
Porto Fluviale
Roma
10.2013 - 04.2014
- Preparazione dolci e servizio cucina
- Collaborated with team members to achieve target results.
Cameriere
Ponte Mollo
ponte Milvio, Roma
01.2008 - 01.2010
- Servizio ai tavoli
- Maintained safe hygiene and food handling standards for full compliance.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Education
Diploma di maestro cioccolatiere - Master annuale di formazione in cioccolateria
Accademia Mestri Cioccolatieri Italiani
06-2015
Attestato HACCP - Corso operatori del settore alimentare - responsabile dell'autocontrollo
A tavola con lo chef
06-2013
Attestato di partecipazione al corso di avviamento alla professione di pasticcere - Prodotti base della pasticceria, torte classiche e moderne
A tavola con lo chef
04-2013
Skills
- Team collaboration
- Customer service
- Order management
- Quality control
- Food safety
- Pastry production
- Recipe development
- Dessert presentation
- Time management
- Problem solving
- Complaint resolution
- Hygiene compliance
- Adaptable communication
- Creative innovation
- Communication skills
- Analytical and critical thinking
Custom Section
Pasticcere / Cioccolatiere
Personal Information
Citizenship: Italiana
Languages
English
Proficient
C2
Interests
- Cooking
- Sports
- play music
Timeline
Commis di pasticceria
La Pegola
05.2025 - 01.2026
Pasticciere
Molto per La Macchia
05.2024 - 04.2025
Aiuto pasticciere
Molto
11.2023 - 05.2024
Commis di pasticceria
Il Convivio srl
05.2023 - 10.2023
Pasticciere laboratorio
Cavalletti
05.2022 - 04.2023
Pasticciere laboratorio
Benedetto
11.2021 - 04.2022
Pasticciere
HCB COLLECTION Srl
06.2021 - 09.2021
Pasticciere
Borgo di Tragliata
03.2020 - 10.2020
Sostituzione Pasticcere
Porto Fluviale
12.2015 - 01.2016
Aiuto Cuoco
Triplo
07.2014 - 07.2014
Cuoco
Gone
04.2014 - 06.2014
Stagista pasticciere
Porto Fluviale
10.2013 - 04.2014
Cameriere
Ponte Mollo
01.2008 - 01.2010
Diploma di maestro cioccolatiere - Master annuale di formazione in cioccolateria
Accademia Mestri Cioccolatieri Italiani
Attestato HACCP - Corso operatori del settore alimentare - responsabile dell'autocontrollo
A tavola con lo chef
Attestato di partecipazione al corso di avviamento alla professione di pasticcere - Prodotti base della pasticceria, torte classiche e moderne
A tavola con lo chef