Marco Vaiani Lisi
Roma
Summary
Enthusiastic team player focused on delivering memorable customer experiences in the food and hospitality sector. Manages complaints with clear communication, ensuring customer satisfaction and loyalty. Adapts to fast-paced environments while maintaining high standards of service.
Overview
18
18
years of professional experience
Work History
Commis di pasticceria
La Pegola
Roma
2025.05 - 2026.01
- Produzione di dolci al piatto , servizio.
- Hilton, Rome Cavalieri, A Waldorf Astoria Hotel
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
Pasticciere
Molto per La Macchia
Roma, RM
2024.05 - 2025.04
- Assisted in production and creation of desserts and baked goods.
- Supported order management and organisation processes.
- Contributed to operations within food and hospitality sector.
Aiuto pasticciere
Molto
Roma, RM
2023.11 - 2024.05
- Supported production and service operations in food and hospitality sectors.
- Assisted in delivering quality customer experiences through effective service.
- Contributed to team efforts in meeting production schedules and service standards.
Commis di pasticceria
Il Convivio srl
2023.05 - 2023.10
- Produced and created pastries and baked goods.
- Assisted in managing and organising orders.
- Supported team in providing service to customers.
Pasticciere laboratorio
Cavalletti
2022.05 - 2023.04
- Craft classic and modern pastry creations from laboratory environment.
Pasticciere laboratorio
Benedetto
2021.11 - 2022.04
- Produzioni pasticceria classica.
- Borgata finocchio.
- Baked pastries bread, pies and pastries for customers.
- Designed new recipes based on trends and customer requests.
Pasticciere
HCB COLLECTION Srl
Loc. Madonna di Campiglio, TN
2021.06 - 2021.09
- Creazione e produzione di dolci e confetteria per : colazioni; dolci al piatto;torte.
- Servizio.
- Gestione ed ordine dei carichi per la produzione.
- Baked pastries bread, pies and pastries for customers.
- Designed new recipes based on trends and customer requests.
- Implemented strict hygiene and food safety standards in the pastry section, surpassing regulatory requirements.
- Conducted regular quality checks on ingredients and final products, maintaining the highest standards of taste and presentation.
Pasticciere
Borgo di Tragliata
Fiumicino, RM
2020.03 - 2020.10
- Creazione e preparazione di dolci e confetteria per colazioni, dolci al piatto, buffet e torte – Servizio.
- Gestione e ordine dei carichi per la produzione.
- Gestione del personale.
- Monitored cooking times for efficient use of ovens and other equipment.
- Baked pastries bread, pies and pastries for customers.
- Designed new recipes based on trends and customer requests.
- Implemented strict hygiene and food safety standards in the pastry section, surpassing regulatory requirements.
- Conducted regular quality checks on ingredients and final products, maintaining the highest standards of taste and presentation.
Sostituzione Pasticcere
Porto Fluviale
Roma
2015.12 - 2016.01
- Preparazione dolci
- Collaborated with team members to achieve target results.
Aiuto Cuoco
Triplo
Roma
2014.07 - 2014.07
- Preparazioni e servizio cucina
- Helped chefs prepare and plate meals, completing following chef instructions and set recipes.
Cuoco
Gone
Roma
2014.04 - 2014.06
- Preparazione dolci e servizio cucina
- Maintained clean, safe environment by adhering to sanitation and safety requirements.
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
Stagista pasticciere
Porto Fluviale
Roma
2013.10 - 2014.04
- Preparazione dolci e servizio cucina
- Collaborated with team members to achieve target results.
Cameriere
Ponte Mollo
ponte Milvio, Roma
2008.01 - 2010.01
- Servizio ai tavoli
- Maintained safe hygiene and food handling standards for full compliance.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Education
Diploma di maestro cioccolatiere - Master annuale di formazione in cioccolateria
Accademia Mestri Cioccolatieri Italiani
2015-06
Attestato HACCP - Corso operatori del settore alimentare - responsabile dell'autocontrollo
A tavola con lo chef
2013-06
Attestato di partecipazione al corso di avviamento alla professione di pasticcere - Prodotti base della pasticceria, torte classiche e moderne
A tavola con lo chef
2013-04
Skills
- Team collaboration
- Customer service
- Order management
- Quality control
- Food safety
- Pastry production
- Recipe development
- Dessert presentation
- Time management
- Problem solving
- Complaint resolution
- Hygiene compliance
- Adaptable communication
- Creative innovation
- Communication skills
- Analytical and critical thinking
Custom Section
Pasticcere / Cioccolatiere
Personal Information
Citizenship: Italiana
Languages
English
Proficient
C2
Interests
- Cooking
- Sports
- play music
Timeline
Commis di pasticceria
La Pegola
2025.05 - 2026.01
Pasticciere
Molto per La Macchia
2024.05 - 2025.04
Aiuto pasticciere
Molto
2023.11 - 2024.05
Commis di pasticceria
Il Convivio srl
2023.05 - 2023.10
Pasticciere laboratorio
Cavalletti
2022.05 - 2023.04
Pasticciere laboratorio
Benedetto
2021.11 - 2022.04
Pasticciere
HCB COLLECTION Srl
2021.06 - 2021.09
Pasticciere
Borgo di Tragliata
2020.03 - 2020.10
Sostituzione Pasticcere
Porto Fluviale
2015.12 - 2016.01
Aiuto Cuoco
Triplo
2014.07 - 2014.07
Cuoco
Gone
2014.04 - 2014.06
Stagista pasticciere
Porto Fluviale
2013.10 - 2014.04
Cameriere
Ponte Mollo
2008.01 - 2010.01
Diploma di maestro cioccolatiere - Master annuale di formazione in cioccolateria
Accademia Mestri Cioccolatieri Italiani
Attestato HACCP - Corso operatori del settore alimentare - responsabile dell'autocontrollo
A tavola con lo chef
Attestato di partecipazione al corso di avviamento alla professione di pasticcere - Prodotti base della pasticceria, torte classiche e moderne
A tavola con lo chef