Maria Rossi

• Managed electronic invoicing and accounting, monitoring payment schedules and deadlines.
• Submitted customer Ri.Ba collections and supplier Ri.Ba settlements.
• Monitored company email and certified email (Pec) daily.
• Supported digital marketing activities, managing social media, updating the company website, and creating graphic content with Canva.
• Collaborated with the sales management team to research new clients and conduct follow-up activities for customer portfolio development.

- Electronic invoicing management, customer account management, email and Pec (certified email) management.

- Supervised the subcontractors' activities for Bank of America compliance, as well as handling correspondence with the client.

- Arranged meetings, scheduled appointments and updated records to assist management, coordinating and maintaining impressive office organization to keep facilities efficient, organized, and professional.

- Anti-money laundering statement preparation and various contracts (NDA, quotes for Italian tax consulting services, creation of trademark contracts and special procedures).

- Entered data into system and updated customer contacts with information to keep records current.

• Appointment scheduling.
• Electronic invoices and accounts payable.
  
• Registering systems on the regional cadastre in Criter and Circe.
  
• Inputting data on the F-Gas portal.
• Handling vans and renewing Ztl permits.
• Applying invoice discounts on the H&D portal.

• Skilled at working independently and collaboratively in a team environment.
• Warehouse and store organization, window displays setup, customer assistance, cash register management, and bank deposits.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Worked flexible hours across weekend and holiday shifts.

• Booking airline tickets, transfers, hotels, insurance policies for foreigners, and monetary transactions (Western Union).
  
• Itinerary planning.
• Arranging travel accommodations for groups, couples, executives, and special needs clients.
• Providing customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.