Maria Rossi
Administrative Clerk
Occhiobello
Summary
Influential Administrative Clerk with a record of success managing administrative challenges and helping great companies succeed. Hands-on professional with capabilities in Collaboration and Learning to Learn. Recognized for dynamic work ethic and team player attitude. Dedicated Clerk with 5 years of experience in different offices. Great attention to detail and multitasking talents. Focused on seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Administrative Clerk
Studio Commerciale Bonesi & Partners Stp Srl
10.2022 - 10.2024
- Electronic invoicing, customer account management, appointment scheduling, creation of trademark contracts and special procedures, uploading documents to Dropbox, email and Pec (certified email) management, printing of company books.
- Email management and supervision of subcontractors' activities for Bank of America compliance, as well as handling correspondence with the client.
- Anti-money laundering preparation and various contracts
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Arranged meetings and appointments and updated records to assist management.
- Created and maintained detailed records of all office activities.
Administrative Assistant
Boiler Maintenance Company Spidergas Srl
Ferrara, IT
10.2019 - 10.2022
- Appointment scheduling.
- Electronic invoices and accounts payable.
- Registering systems on the regional cadastre in Criter and Circe.
- Inputting data on the F-Gas portal.
- Handling vans and renewing Ztl permits.
- Applying invoice discounts on the H&D portal.
Sales Assistant
Toys Con Te
Ferrara, IT
09.2018 - 10.2019
- Skilled at working independently and collaboratively in a team environment.
- Warehouse and store organization, window displays setup, customer assistance, cash register management, and bank deposits.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across weekend and holiday shifts.
Travel Agent
Agenzia Di Viaggi Grandi Sogni
Ferrara, IT
05.2016 - 05.2017
- Booking airline tickets, transfers, hotels, insurance policies for foreigners, and monetary transactions (Western Union).
- Itinerary planning.
- Arranging travel accommodations for groups, couples, executives, and special needs clients.
- Providing customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
79/100 - Tourism
Istituto Tecnico-commerciale V. Bachelet
Ferrara07.2018
Skills
- Customer Follow-Up
- Correspondence Preparation
- Spreadsheet Development
- Database Entry
- Appointment Scheduling
- Mail Routing
- Documentation and Recordkeeping
- Team work
- Preparation of various contracts and agreements, dich ad NDA
- Administrate the correspondence with an important bank trough e-mail and video call
- Preparation of the anti-money laundering
- Social Media and Website
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
German
Beginner (A1)
Italian
Bilingual or Proficient (C2)
Additional Information
My favorite hobbies are travelling and reading books, especially yellow books (my favorite author is Agatha Christie).
I attended the My English School in Ferrara, improving my English and obtaining a certificate (B2).
Driver’s license
B
Timeline
Administrative Clerk
Studio Commerciale Bonesi & Partners Stp Srl
10.2022 - 10.2024
Administrative Assistant
Boiler Maintenance Company Spidergas Srl
10.2019 - 10.2022
Sales Assistant
Toys Con Te
09.2018 - 10.2019
Travel Agent
Agenzia Di Viaggi Grandi Sogni
05.2016 - 05.2017
79/100 - Tourism
Istituto Tecnico-commerciale V. Bachelet
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