Paola Periccioli

Villa management, supervising garden and swimming pool included.

• Maintained cleanliness and organization of all villa areas, ensuring guest satisfaction.
• Implemented efficient cleaning schedules to enhance operational workflow and service quality.
• Trained new housekeeping staff on standard operating procedures and best practices.
• Oversaw inventory management for cleaning supplies, reducing waste and optimizing resources.
• Collaborated with maintenance team to report issues and ensure timely resolution for guest comfort.
• Developed and executed deep-cleaning protocols for special events and seasonal transitions.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.

• Coordinated shipping schedules and logistics to optimize delivery timelines and enhance customer satisfaction.

• Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Participated in industry trade shows to represent company and generate valuable leads for future business growth.
• Improved product offerings by gathering customer feedback and working closely with product development team.
• Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
• Used consultative sales approach to understand and meet customer needs.
• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
• Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.

• Directed training programs for new sales staff, enhancing product knowledge and overall team performance.

• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

• Gestivo abbonamenti, dal ricevimento ordine fino alla spedizione al cliente finale sia in Italia che all’estero.
• Organizzavo e partecipavo alle fiere Pitti Uomo- Pitti Donna.
• Casa editrice riviste alta moda Italian Design Fashion
• Managed incoming correspondence, directing inquiries to appropriate personnel while prioritizing urgent matters effectively.

• Developed and maintained filing systems, ensuring easy access to critical documents and effective information retrieval.