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Associate Principal Engineer

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Dynamic professional with proven expertise in customer engagement and problem-solving, honed at Adidas and Prefettura. Excelled in boosting sales conversion rates and enhancing customer loyalty through exceptional service. Skilled in customer needs assessment and teamwork, adept at driving efficiency and achieving sales goals. Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Proven track record in enhancing customer satisfaction and sales at Sapopsa, adept in money handling and exceptional customer service. Leveraged skills in display setup and order processing to significantly improve shopping experience, resulting in a notable increase in loyalty program memberships.

Sono una persona dinamica, affidabile e orientata al contatto con il pubblico, con due anni di esperienza lavorativa a diretto contatto con le persone. Durante il mio percorso professionale ho sviluppato ottime capacità comunicative, empatia e gestione delle diverse esigenze della clientela.
Ho maturato esperienza anche nel lavoro con i bambini, affinando pazienza, responsabilità e capacità organizzative. Mi adatto facilmente a contesti diversi e so lavorare sia in autonomia sia in team.
Parlo fluentemente francese, spagnolo e inglese, competenze che mi permettono di relazionarmi con una clientela internazionale e di gestire situazioni comunicative in ambienti multiculturali.
Sono una persona solare, professionale e motivata, sempre pronta a mettermi in gioco e a offrire un servizio attento e di qualità.


Sono nel mondo del lavoro da diversi anni. Ho sempre dimostrato flessibilità e voglia di apprendere, confrontandomi con diversi ruoli e mansioni. Sono propositiva e flessibile, garantendo piena serietà sia nei compiti affidati, sia nella copertura dei turni di lavoro, anche notturni, nei week end o nei giorni festivi. Ad oggi sono alla ricerca di un'occupazione che mi permetta di continuare a crescere, grazie alla facilità con cui riesco a lavorare in gruppo e al mio impegno, sempre riconosciuti dai miei precedenti datori di lavoro.

Sonia Martorana

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Commessa

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High School Diploma -

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