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Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Professionista certificata nella gestione “Customer Care” con eccellenti capacità di problem solving ed esperienza come IT nell’ambito delle Telecomunicazioni. Competente nell'uso di sistemi informatici e software gestionali, con attitudine alla comunicazione chiara ed efficace. Propensa al lavoro sotto pressione, in autonomia e in gruppo. Innata propensione verso l’apprendere nuove competenze giorno dopo giorno, con voglia di imparare e crescere professionalmente.

Personalità dinamica con anni di esperienza nel servire clienti. Solare nell'accogliere la clientela, come pure nel servizio e nella gestione di richieste speciali. Rapidità ed efficienza in situazioni di alta affluenza. Cerco tuttavia di allargare la mia esperienza in altri ambiti, come in segreteria o mansioni analoghe a essa. Ottima dimestichezza con l'uso di Internet e gli strumenti annessi.

Persona affidabile e orientata ai risultati, con capacità comunicative e organizzative, sempre pronta a imparare e a migliorare continuamente le proprie competenze per contribuire al successo dell'azienda. Esperienza in accoglienza clienti e gestione di ambienti dinamici, capace di garantire un servizio di alta qualità anche sotto pressione. Professionista in ambito linguistico e di sicurezza, con capacità di lavorare in team internazionali e con attenzione alla comunicazione interculturale. Preparata a gestire situazioni di emergenza con calma e competenza.

Ilvija Engele

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CAMERIERA

BARISTA

CAMERIERA

BARISTA

BARISTA

BARISTA

BARISTA

BARISTA

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DIPLOMA DI SCUOLA SUPERIORE - Rīgas 3. valsts ģimnāzija

DIPLOMA DI SCUOLA MUSICA - Augusta Dombrovska mūzikas skola

- Engineering Economics And Managment

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CAMERIERA

BARISTA

CAMERIERA

BARISTA

BARISTA

BARISTA

BARISTA

BARISTA

ASSISTENTE CONTABILE

Rigas 3. vidusskola

Rīgas 2. Mūzikas Skola

Riga Technical University

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